Studieshaveshownthatonlyasmallpercentageofcustomerswhoreceivelettersfromcompaniesactuallyunderstandalloftheircontentor trulyprocesstheinformationgiven,muchtotheirannoyance.Therelevantorganisationsthenareforcedtorestatetheirintentions.Writingin simple,coherentlanguageisnotdifficultandresultsin90%ofpeoplebeingabletoproperlycomprehendyourmeaning.Our“coherent writing” training sessions teach you how to write in an accessible and customer-friendly style:offering personalised advice on how to adapt your own writing styleteaching you how to write more coherently and thus be more effective within a short period of time
The following subjects are addressed in the “coherent writing” training:putting yourself in your reader’s shoesformulating clearly what it is you want to saycreating logical structure for the readerwriting in comprehensible stylewriting good Dutch *)using an attractive lay outpeer review for your textsidentifying different kinds of texts e.g. policy documents, memos, decisions, press releases, letters, emails, websites, blogs and tweetsYou will be practicing various writing techniques and will receive advice regarding your own writings.After having completed the training, you will be able to maintain good relations with your customers using your new writing technique.
*) Bespoke English-language training module “coherent writing”
ThistrainingmodulewasspecificallydevelopedforDutchlanguagepurposesandincludesasegmentteaching“writinggoodDutch”.Weoffer acomparableEnglish-languagetrainingmoduleuponrequest,supervisedbyanativespeakerofEnglish(Englishteacher).Toguaranteethe qualityofthismodule,however,wedorequireadditionalpreparationtime.Wewouldalsoliketopayapersonalvisittoyourorganisationto get a good idea of your situation and needs. The training module will subsequently be tailored to your specific requirements. Curious? Please do get in touch!